Product Guarantee

Plusfactor Group Ltd maintains high standards in all areas of both software design and production. All systems are guaranteed for a period of 90 days from the date of purchase against the unlikely event of an error in programming. Should such an error occur, Plusfactor Group Ltd undertakes to make the necessary corrections, subject to sufficient information being provided by the user to enable the error to be traced.


The PlusfactorSQL suite of programs have been written with as much care and attention to detail as is possible with a view to customer satisfaction.

The PlusfactorSQL programs and documentation are copyrighted with all rights reserved by PLUSFACTOR GROUP LTD.

Under both national and international copyright laws neither the documentation nor the software may be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the prior written consent of PLUSFACTOR GROUP LTD.


The PLUSFACTOR™ programs are not warranted by PLUSFACTOR GROUP LTD to perform perfectly in every operating environment.

The PLUSFACTOR™ programs have been tested and re-tested, and the documentation is under constant review. PLUSFACTOR GROUP LTD makes NO warranty or representation, either express or implied, with regard to the software, it's quality or performance, merchantability, or fitness for a particular purpose. PLUSFACTOR GROUP LTD makes NO warranty or representation, either express or implied, with regard to the documentation, it's quality or performance, merchantability, or fitness for a particular purpose.

The software and documentation are licensed "as is" to you the licensee. The licensee assumes the total risk as to their quality and performance.

In no event will PLUSFACTOR GROUP LTD be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use the software or documentation. PLUSFACTOR GROUP LTD shall have no liability for any program or files stored by PLUSFACTOR™ programs, including he costs of the recovery of such files in the event that becomes necessary.

User Licence

The PlusfactorSQL programs are licensed for concurrent use on the licensed number of terminals only on a single network.

Licences may be issued for multiple businesses to utilise the one set of programs on a licenced system.

Annual Licence

The User is required to maintain with PLUSFACTOR GROUP LTD an Annual Licence under which PLUSFACTOR GROUP LTD provides upgraded program files to the User via the Internet or by CD or such other medium as PLUSFACTOR GROUP LTD shall deem suitable.

PLUSFACTOR GROUP LTD shall notify Users of any change in the amount of the Annual Licence Fee, or of any changes to the Terms and Conditions thereof. The Annual Licence also entitles the User to Telephone Support Services as described in the Product Overview maintained by PLUSFACTOR GROUP LTD on their Website, or such other URL as PLUSFACTOR GROUP LTD shall advise to each User by e-mail to each User’s last known e-mail address.

PLUSFACTOR GROUP LTD does NOT maintain copies of prior release versions of the software, and accordingly cannot carry out work of any description on either programs or data files created in anything other than the current release Build of the software.

Payment of the Annual Licence Fee shall be made by Automatic Pament at quarterly intervals in advance.

Should a User default in payment of the Annual Licence Fee or if invoiced in instalments then in payment of an instalment by more than 90 days from the date of the Invoice for same, then PLUSFACTOR GROUP LTD may at it’s sole discretion cancel the User Licence for the software, and require the User to remove the software from their computer(s).

The user does NOT own the software.

All due legal process will be enforced to ensure the integrity of the PLUSFACTOR™ programs and their legal use.

All involved programs and documentation are subject to change without prior notice. Neither PLUSFACTOR GROUP LTD nor their Dealers or Agents (if any) shall have no liability to notify users of these changes.

It is the intention of PLUSFACTOR GROUP LTD to research, develop and enhance specialised software products as an on-going concern with a keen eye to quality product and satisfied customers.


May 2009